How can we help?
Questions about a workplace guide, one of our Word/PDF kits, or accessing a digital download? Send us a message with the relevant details.
For free resources, you can usually access the templates directly without waiting for a reply.
Choose the quickest route
- For a purchased kit: include its name and your order reference
- For download access: check your Gumroad receipt first
- For a free email template: use the direct free-resource page
- For an article: share the exact page URL and your question
Find your resource directly
You may find what you need immediately in one of these pages. If not, the contact form is below.
35 Workplace Email Templates
Copy-ready examples for everyday requests, follow-ups and work updates. No contact-form request is needed to access them.
Our five office kits
Find our five office kits: Leave Handoff, Difficult Work Emails, Shared Inbox SOP, Office Control Logs and Excel Formula Troubleshooter.
Step-by-step office guides
Browse tutorials on Outlook, Excel, workplace scripts, office logs and AI workflows.
Send us a message
Choose an enquiry type so we can understand the request. Please provide enough detail to identify the resource without sharing passwords, payment card numbers or sensitive workplace information.
Before sending your enquiry
How do I get the 35 free workplace email templates?
Open the free templates page directly. You do not need to send us a Free Bundle Request.
Where can I download a purchased Word/PDF kit?
Start with the purchase confirmation and download instructions supplied by Gumroad. If you still cannot access the files, choose “Download or file issue” above and tell us which kit is affected.
Can I edit the templates?
Word DOCX files in the applicable kits are editable. The Office Control Logs and Excel Formula Troubleshooter kits contain editable Excel files. PDF guides are primarily for reading, searching or printing. The kits are not mailbox integrations or automated office systems.
Can you answer questions about a particular article?
Yes, you can send editorial feedback or ask for clarification. Include the specific article URL and the sentence or step you are asking about.
When will I hear back?
We review enquiries as capacity allows. We do not promise a specific response time through this form.
Start with a practical resource
Browse the Word/PDF kits for documents you can adapt, or read our workplace guides to understand the steps. Contact us whenever the instructions or product details need clarification.